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Security & Data Handling

Private by architecture. Runs in a private, isolated environment — hosted by Lumynix, or on your own premises if your policies require it.

Send security questionnaires to [email protected].


How it's architected

  • Application tier: every request is authenticated and scoped to a single site's data context — no code path can reach another site's records, and isolation is enforced at the data boundary, not just in application logic.
  • Data tier: each site has its own database. There are no shared tables across sites — your data is never rows in a shared table.
  • AI tier: models run on hardware Lumynix controls. No third-party AI APIs are in the inference path. Your data is never used to train models that serve other customers.

If your security questionnaire asks directly: database-per-site isolation, every request scoped to a single site's data context, AI inference on Lumynix-controlled hardware, no third-party AI APIs.


Deployment tiers

Who it's for

Lumynix Private Cloud

Independent research sites that want zero infrastructure

On-Premises

Networks / institutions with data-residency mandates

Onboarding

Lumynix Private Cloud

Days

On-Premises

Scoped project (setup fee, travel, hardware)

Where data lives

Lumynix Private Cloud

Your own isolated database, hosted by Lumynix

On-Premises

Entirely on your hardware

AI inference

Lumynix Private Cloud

Lumynix-controlled hardware, no third-party AI APIs

On-Premises

Your hardware

Updates & models

Lumynix Private Cloud

Managed by Lumynix

On-Premises

Scheduled releases

Agreements

Lumynix Private Cloud

BAA scoped to your data posture

On-Premises

Deployment agreement, plus a BAA scoped to your data posture


Data postures

Total Patient Recruitment (TPR) works under any of three HIPAA data postures. Your site chooses which, and the choice decides what you send us and which agreement, if any, we sign. Each posture has its own page, with the rule quoted from the eCFR and the steps your site follows.

Safe Harbor de-identification 45 CFR 164.514(b)(2)

What you send

Clinical data with all eighteen Safe Harbor identifiers removed: year of birth only, and a patient code only you can resolve.

Agreement

Neither a BAA nor a DUA. The Privacy Rule stops applying to data de-identified this way.

Limited Data Set under a Data Use Agreement 45 CFR 164.514(e)

What you send

Clinical data with the sixteen direct identifiers removed. Full dates, and town or city, State and ZIP code, may remain.

Agreement

A Data Use Agreement. A limited data set is still protected health information.

Business Associate Agreement 45 CFR 160.103, 164.502(e), 164.504(e)

What you send

Identifiable records. Names, medical record numbers and contact details may travel with the clinical data.

Agreement

A Business Associate Agreement, with Lumynix acting as your business associate.


Frequently asked

Where does our data live?

In your own database — one per customer, never shared tables — hosted in Lumynix's private environment, or on your own hardware with an on-premises deployment.

Does AI train on our data?

No. Your data is never used to train models that serve anyone else, and it never touches a third-party AI service.

Who can see our data?

Your staff, and the Lumynix operations necessary to run the service — under a BAA where your data posture requires one. No AI vendors, no data brokers, no shared models.

Can we self-host?

Yes — on-premises deployment is available for organizations whose policies require it. Most customers choose Lumynix Private Cloud for zero-infrastructure onboarding.

Are you HIPAA compliant?

The platform is architected for HIPAA environments: database-per-customer isolation, no third-party AI processors, encryption, and audit logging, with a BAA in place where your data posture requires one. Ask us for the security overview.


Have a security questionnaire or a specific compliance requirement?